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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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TXVO

August 15, 2025

5  out of  5
rating by TXVO
"I had a wonderful experience with Lucy Gomez’s State Farm Agency! Big shoutout to Juan for mentioning Life Insurance and helping me get started. Everyone I spoke to was friendly, knowledgeable, and made the process feel easy and stress-free. I’ll definitely be referring friends and family to get quoted for Life & Auto Insurance here!"
We responded:
"Thank you for sharing your experience! We’re so glad Juan was able to guide you through Life Insurance and make the process stress-free. It means a lot that you felt supported by the whole team—we always aim to keep things simple, friendly, and informative. We truly appreciate your referrals for Life & Auto Insurance and look forward to helping your friends and family too!"
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Miriam Carranza

August 14, 2025

5  out of  5
rating by Miriam Carranza
"Lucy Gomez’s State Farm office is exceptional! They check in regularly to ensure my insurance needs are being met and inform me about products I wouldn’t have known about otherwise. Isabel recently went above and beyond—quick, professional, and so helpful. I highly recommend them for all your insurance needs!"
We responded:
"Thank you so much for the kind words and the recommendation! We’re glad our regular check-ins are helpful, and we truly appreciate you highlighting Isabel—she’ll be thrilled to hear this. Our goal is to make sure you feel informed and confident about your coverage, including Life Insurance options. If you ever want to review your policies or have questions, we’re here to help."
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grace woo

August 13, 2025

5  out of  5
rating by grace woo
"服務態度很好,樂於提供幫助!"
We responded:
"非常感謝您的好評!🌟 很高興能為您提供幫助,期待下次再為您服務!"
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Cindy Andrade

August 2, 2025

5  out of  5
rating by Cindy Andrade
"I recently spoke with Juan and Barbara regarding quotes for Life Insurance, and I appreciate how professional and understanding they both were. Barbara took the time to answer my questions thoroughly and made the process feel comfortable and informative. While I’m still considering Life Insurance options, I was so impressed with the level of customer service that I’ll definitely be referring this agency to others. Great experience all around, thank you again Juan & Barbara!"
We responded:
"Thank you so much for taking the time to share your experience! We’re happy to hear that Barbara and Juan provided the professional and helpful service we strive for. We’re always here to answer your questions and support you through the process. We truly appreciate your trust and referrals—it means the world to us!"
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Mary Catalan

August 1, 2025

5  out of  5
rating by Mary Catalan
"Juan has been an amazing person who has been answering all my questions with the help of his manager too. Thank you so much for all your help and patience"
We responded:
"Thank you so much for your kind words! We’re so glad to hear Juan was able to assist you and that you felt supported throughout the process. We’re always here to help and truly appreciate your patience and trust. Thank you again for choosing our team!"
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Sal Kaddorah

July 30, 2025

5  out of  5
rating by Sal Kaddorah
"A million thanks to Lucy Gomez's Team, for outstanding customer service. Barbara and Juan, delivered exemplary customer service, which was delivered with extreme efficiency and professionalism. KEEP UP THE GOOD WORK"
We responded:
"Thank you so much for the kind words and support! We’re thrilled to hear that Barbara and Juan provided you with outstanding service. Our team truly takes pride in being efficient, professional, and always putting our customers first. We appreciate you taking the time to share your experience — it means a lot to us! 💬🙌"
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Nancy Folchi

July 22, 2025

5  out of  5
rating by Nancy Folchi
"Excellent customer service Isabel is very knowledgeable and helpful"
We responded:
"Thank you so much Mrs. Folchi for your 5 star review! Thank you dor being a loyal customer! "
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dennis kim

July 22, 2025

5  out of  5
rating by dennis kim
"Barbara is extremely helpful. She is responsive and follows through. Awesome service."
We responded:
"We’re so glad Barbara could help and follow through for you. Providing responsive service is what we strive to do every day. Thank you for letting us know."
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Keith Roscoe

July 17, 2025

5  out of  5
rating by Keith Roscoe
"A great and kind team. They always make sure to take time and discuss your needs to get you what you need. Highly recommend."
We responded:
"Thank you so much for your kind words! We truly appreciate your recommendation and are thrilled to hear that our team was able to make time to understand your needs. Providing personalized service and making sure you feel supported is always our top priority. Thank you for trusting us!"
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Tam Agurs

July 10, 2025

5  out of  5
rating by Tam Agurs
"Barbara has been great in assisting with helping to secure needed documents for an upcoming event. Thanks again Barbara"
We responded:
"Thank you for sharing your experience! We’re so glad Barbara was able to assist you in securing the documents you needed for your upcoming event. Will be sure to share your kind words with her. She will be thrilled to hear it!"
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kevin morales

July 3, 2025

5  out of  5
rating by kevin morales
"Very helpful and knowledgeable. Very quick response and professional services."
We responded:
"Thank you for your kind words! We’re so happy to hear you had a positive experience with our team. Providing quick, professional, and eligible services what we strive for every day. We appreciate your trust in us!"
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Rosario González

July 2, 2025

5  out of  5
rating by Rosario González
"Juan was very helpful and patient. He was very nice and helped me out with my payment"
We responded:
"Thank you for your kind words! We’re so glad Juan was able to assist you with patience and care. We’re lucky to have him on our team and truly appreciate you taking the time to share your experience with us!"
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Cesar R

July 1, 2025

5  out of  5
rating by Cesar R
"Great customer service nice employees and they sure know how to say good morning and good afternoon good people good employees love this place"
We responded:
"Thank you so much for the kind words! We truly believe a warm welcome goes a long way, and we’re so glad you felt that from our team. We appreciate your support and love having you as part of the Lucy Gomez Insurance family! 😊"
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Alejandro Aguilar

June 26, 2025

5  out of  5
rating by Alejandro Aguilar
"Samantha gave me and my mom great customer service and offered us life insurance very nice ."
We responded:
"Alejandro! I am so happy Samantha is raising awareness on Life Insurance! We are here to help and can provide you with all the information needed to protect your loved ones. Happy you and your mom stopped by. Thank you for your review. "
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Roddy Blanco

June 20, 2025

5  out of  5
rating by Roddy Blanco
"Barbara’s customer service is exemplary. Barbara has been helping me for years, truly the reason I’m still at State Farm despite their high rates. Samantha is also a pleasure. If good value and great service is important to you than I would Check them out. Worth it to paying a little more if you know you’re genuinely being cared for. The birthday and Holiday Cards from thee Lucy Gomez is also a nice touch. Classy."
We responded:
"Thank you so much for your kind words and continued loyalty! We’re incredibly grateful for your trust over the years. Barbara truly is a gem, and we’re so glad to hear she’s made such a lasting impact. At Lucy Gomez Insurance Agency, we pride ourselves on offering not just coverage, but genuine care—and thoughtful touches like birthday and holiday cards are just one way we show our appreciation. Thank you again for being part of our State Farm family!"
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Glenn Yu

June 20, 2025

5  out of  5
rating by Glenn Yu
"Yolanda is very friendly and professional. She called me for a follow up. She double checked my info and make sure my request is worked on. I appreciate the service very much. Thanks!!"
We responded:
"Thank you so much for your kind words! We’re happy to hear Yolanda provided you with friendly and professional service. She takes great pride in making sure every detail is handled with care. We truly appreciate you and are always here whenever you need us. Thanks again for being part of our State Farm family!"
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Taleea Coprich

June 19, 2025

5  out of  5
rating by Taleea Coprich
"Barbara was amazing and helped me out a lot"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Barbara was able to help you out. She’s a valuable part of our team, and we’re always here whenever you need us."
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Mayra Murguia

June 11, 2025

5  out of  5
rating by Mayra Murguia
"Best customer service! Barbara is the best, always very helpful and accommodating. I have been working with Yolanda and she is very helpful too."
We responded:
"Thank you so much for your very kinds words! Barbara and Samantha both are always ready and available le to help our customers! "
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Rita Garner

June 11, 2025

5  out of  5
rating by Rita Garner
"I am very happy with my service at Lucy Gomez agency."
We responded:
"Thank you Rita! We appreciate you and strive to provide remarkable customer service! "
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Pedro Martinez

June 6, 2025

5  out of  5
rating by Pedro Martinez
"The Lucy Gomez team was so helpful when it came to assisting me in my claim. I went into the office to get assistance with my claim payment and Barbara was so helpful. I recommend everyone to call them for any auto insurance needs."
We responded:
"Thank you so much for your kind words! We’re so glad Barbara and the Lucy Gomez team were able to assist you with your claim. We truly appreciate your recommendation and are always here to help with your auto insurance needs and more!"
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Linda Welch

June 5, 2025

5  out of  5
rating by Linda Welch
"Great service..Everyone has been very helpful."
We responded:
"Thank you so much Linda! Truly appreciate you leaving us a 5 star review! "
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Versie M

June 4, 2025

5  out of  5
rating by Versie M
"Just had a very pleasant phone contact with Juan. He answered all my questions and was very understanding. Great job Juan. Thank you."
We responded:
"Thank you so much for your kind words! We’re glad to hear Juan was able to assist you and provide a pleasant experience. We’ll be sure to share your feedback with him—great job, Juan! 😊"
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carla Beyani Torres

June 2, 2025

5  out of  5
rating by carla Beyani Torres
"Great Costumer service very attentive thank you Yolanda and Barbara for been so understanding."
We responded:
"Thank you so much for your kind words! We’re glad to hear you had a great experience. Yolanda and Barbara truly care about our customers, and we’re happy they were able to assist you with understanding and attentiveness. We’re here anytime you need us!"
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Sean Wilson

May 30, 2025

5  out of  5
rating by Sean Wilson
"My request was handled quickly and efficiently, with everything taken care of in just a matter of moments"
We responded:
"Thank you for your kind words. We’re so glad to hear your request was handled quickly and efficiently providing prompt and reliable service is always our goal. We appreciate you choosing our office!"
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Brenda Oster

May 30, 2025

5  out of  5
rating by Brenda Oster
"Juan was awesome! He was friendly, professional and quick to help me with an issue I was having in sending a document. Thank you Juan."
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that Juan was able to assist you quickly and professionally. We’re lucky to have him on our team, and we’ll be sure to pass along your appreciation. Don’t hesitate to reach out if you need anything else!"